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FAQs

  • Can I add SSL on a site with externally hosted domain?

    At the moment SSL certificates can only be added to domains that use the Business Catalyst DNS system. To migrate your external domain to BusinessCatalyst please see this article.

  • Can I add SSL to a plan other than Platinum?

    SSL certificates can be added to other plans as well, as an extra feature. To add a certificate first go to the Partner Portal and purchase a SSL package:

  • Can I add SSL to a site hosted on an older plan?

    Yes, SSL can be added to any plan available on the Eclipse Online System, whether your site is on the old webBasics+,webMarketing or webCommerce or on one of the new plans.

  • The WYSIWYG content editor

    The Page Content Editor, also known as the Redactor editor, is a tool which enables developers to not only add content but also apply complex formatting to it. Creating content for pages has never been easier and more design-friendly, as Eclipse Online Systems enables you go as far as configure permissions so that certain employees can only use specific parts of the editor. This flexibility streamlines the content creation process once the site goes live and into the hands of the end-user.

    Using this editor allows you to easily add modules, insert images, tables, strip and apply css formatting, manage links in an user friendly, intuitive manner, as well as perform basic text formatting (style to bold, italic, underline, outline , indent, outdent, change foregraound, background and text colour, insert numbered/buletted lists, apply paragraphs and font headings, etc.

    You are able to configure privileges for each of your employees. Let's assume you've built a blogging platform . Having spent a lot of time to fine tune and tweak the look of the website, you might not want the final user (content manager) to be able to modify the styling of the text in any way possible.
    With Eclipse Online System, you can specify exactly which parts of the editor are available to your employees.


  • Will adding SSL change my plan type to one of the new plans?

    No. The option to add an SSL certificate to your website is purchased as an "extra". This means it can be added to any website, regardless of the plan it is on (the old plans or the new ones).

    Do note that the new Platinum sites have the SSL certificate option enabled by default.

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